SKU: EN-F10431
Visit manufacturer site for details. Editors' note: This review was originally published Oct. 17, 2017 at 6 a.m. PT. It was updated on Oct. 23 detailing the Pixel 2 XL's screen burn-in issue, on Oct. 25 with further observations and Google's initial remarks, and on Oct. 26 with the company's follow-up statement detailing a software fix and extended two-year warranty. The Pixel 2 XL has a bigger 6-inch display and a higher resolution than the 5-inch Pixel 2. But it also uses a different technology, a plastic-OLED (POLED) display, while the Pixel 2 has a more traditional AMOLED screen.
Within the first week of its availability, there have been reports of the Pixel 2 XL display exhibiting screen burn-in, wherein remnants of earlier images remain on the screen, despite not being actively displayed, In two of the five Pixel 2 XLs we have, we saw evidence of screen burn-in, With our review unit, you can see burn-in with the navigational buttons, When I displayed a gray color swatch on my review unit, I saw outlines of the notification bar (which includes the time and battery status) and the navigational hotkeys at the bottom of the display, These faint lines still lingered after the display was turned off overnight and after running a screen burn-in fix video, which suggests that this issue an apple a day bw iphone case is more persistent than image retention (a temporary form of screen burn-in)..
Keep in mind, however, that when we ran the same gray swatch test on three other Pixel 2 XLs, we didn't see any burn-in effects on them -- not yet, anyway. When I tested to see its effect on YouTube videos, an app that uses the entirety of the phone's display, I generally didn't notice anything out of the ordinary. But I could see ghostly outlines of the hotkeys when I went looking for them. They showed up when a video happened to show light colors at the right side of the screen for more than a few seconds.
We don't know how many units are affected, Upon investigating the issue, Google announced on Oct, 26 that the Pixel 2 XL's burn-in issue was "in line with that of other premium smartphones and should not affect the normal, day-to-day user experience" (despite the fact that, again, we didn't see burn-in on the LG V30 or Galaxy S8), The company promises ongoing software updates starting in the next few weeks that will optimize the phone against burn-in, stating, We're currently testing a software update that further enhances protections against this issue by adding a new fade-out of the navigation bar buttons at the bottom of the Pixel screen after a short period of inactivity, In addition, we're working with more apps to use a light navigation bar to match an apple a day bw iphone case their app's color scheme, The update will also reduce the maximum brightness of the Pixel 2 XL by a virtually imperceptible 50 cd/m2 (nits), thereby significantly reducing load on the screen with an almost undetectable change in the observed brightness..
The new saturated color mode mentioned above, the fade-out of icons on the navigation bar, more use of a white as a navigation bar color, and the max brightness curve change will be available as an update to Pixel 2 XL in the next few weeks. Those who purchased the Pixel 2 XL through the Google Store can return it within 15 calendar days after they received it. Pixel 2 and 2 XL users specifically are entitled to a two-year warranty worldwide (extended from one year, as of Oct. 26) so long as the phone was purchased through an authorized retailer. (For more information, read about how to return your Pixel 2 XL).
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